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Global News Smartphones & Gadgets

Google Pixel 2 XL screen issue arises; edges unresponsive


The problem with increasing hype on an upcoming flagship is the possibility of not living up to expectations. This exact situation is apparently happening with the Google Pixel 2 XL, as screen issues have come about less than a month after the handheld’s official release.

Unresponsive edges

The Google Pixel 2 XL community website has become rather noisy, as noted by Engadget. In particular, several reports have come up complaining about the device’s unresponsive screen. An experiment conducted by a user proved that his handheld could recognize swipes like it should, but that taps were not picked up.


The publication went on to state that this might be because the installed accidental touch protection feature might just be too effective. Fortunately, this means that the problem is a software defect that can easily be fixed. In fact, Google is already reportedly working on the fix. The team is already looking deeply into the issue and addressing the problem, of which the solution will be released in an upcoming over-the-air update.  

Just one of many

The unresponsive edges of the Google Pixel 2 XL screen is not the only issue that has come up with the device’s screen alone. There have been reports of screen burn-in and the appearance of a blueish tint a well. However, these two complaints seem to be common when it comes to OLED screens.

For instance, screen burn-in occurs whenever an object regularly remains on screen for longer periods of time. But while this is unfortunately regular, it is not expected to happen within a few days after first use – which has been the case with the Pixel 2 XL. The publication noted that Google is doing an investigation regarding this issue as well, but no real solution has been provided just yet.

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Meanwhile, the bluish tint has only become a source of complaint as users have compared the Pixel’s screen to that of Samsung’s flagships, from which the former’s suddenly looked pale. While Google’s offering was meant to reflect “natural” colors and hues, users have become vocal about preferring a more vivid and more saturated palette.

But as a spokesperson has said, the Pixel 2 XL might just provide this soon enough. A software update might include this feature to the existing device.

Eyes forward and upward

While there have been several complaints about the Google Pixel 2 XL, the wonderful thing is that the company is willing to do well by their users. Each problem is getting the proper attention and individuals who are experiencing less-than-ideal conditions can look forward to solutions soon.


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About the author

Adie Pieraz

Adie has always been fascinated by words, whether written, spoken or sung. She spends her time devouring series and books. Her range of interests is varied and often comes in handy. Address: Makati, Metro Manila || Email:

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