Several users of Google Drive had a mini heart attack when headline after headline implied that Google was set to kill their cloud storage next year. It turned out, however, that the search engine giant was only shutting down the desktop app client and not the cloud service per se.
Unless Google explicitly changes its statement, the only service that is about to be killed on March 12, 2018 is the Google Drive for Mac/PC app in which support for it will be officially stopped on Dec. 11, 2017.
“With this launch, Google Drive for Mac/PC is officially deprecated. It will no longer be supported starting on December 11th, 2017, and it will shut down completely on March 12th, 2018,” the search engine giant said on a blog post three days ago.
Instead, Google encouraged enterprise users of Google Drive for Mac/PC to transfer to a new desktop application called Drive File System, which was launched in March this year and intended for G Suite Business, Nonprofits, Education, and Enterprise customers.
Another option is to install Backup and Sync, a replacement app for the Google Drive for Mac/PC released for every day users. The Backup and Sync app can be used for uploading files and photos on Google Drive and Google Photos respectively. As Lifehacker puts it, it is “the Google Drive and Google Photos uploader apps smashed together.”
Backup and Sync is already available for download with free 15 GB of Google Drive cloud storage.Those who want to download Backup and Sync can head over to the Google Drive website.
Drive File System, on the other hand, will be rolled out complete with all the features on Sept. 26, 2017.
Google has also provided details on the difference of the sync solutions between Backup and Sync and Drive File System. And what could be the most important feature is that both can access the files uploaded on My Drive.
Meanwhile, just hours ago, a lot of users took to social media and reported that they were not able to access their files on Google Drive, with others getting a 500 error. This means there was something wrong with the server.
The outage apparently added fuel to the misconception that Google was going to shut down Google Drive entirely. But it was not the case.
Google acknowledged the problem and said Google Drive only had a minor disruption, though the company did not divulge other details. They were able to completely restore the service two hours after.
The company posted the following on their G Suite Status Dashboard:
“We’re investigating reports of an issue with Google Drive. We will provide more information shortly. Google Drive is not loading files and results in a 500 error.”
“Google Drive service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. Google Drive is not loading files and results in a failures for a subset of users.”
“The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”
This is not the first time that Google Drive servers went offline. Back in January this year, subscribers of the cloud service could not access their online storage and only saw a spinning beach ball.
Google confirmed there was a problem and completely restored the servers a few hours later. At least 10.3 percent of active users were affected that time.